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Monday, November 19, 2007

Four Reasons Why Your Business Needs Promotional Pens

Advertising that usages promotional pens is one effectual manner to do your company known - and will maintain on working for you. Pens supply your concern with an point that people necessitate and will throw onto for a long time. Here are 4 grounds why you should utilize promotional pens to acquire your message out.

1. People Like To Receive Pens

Most people are always glad to acquire a nice pen. There is always a demand for a pen just about anywhere you travel and everyone cognizes it makes to ache to have got an other one. Your company can take advantage of people's willingness to take a promotional pen and give them one - with your name and contact information on it.

Promotional pens come up in many different styles and types. This agency that there is a broad adequate assortment for you to pitch it to the peculiar juncture with forte and freshness pens available, too. In fact, some pens are made for particular groupings of people, so you may even be able to supply pens for those sections or groupings particular needs.

2. People Hold Onto Pens

For whatever reason, people be given to throw onto pens - especially nice or attractive pens. When you supply him or her with a crisp looking promotional pen with your logotype on it, you are meeting a need. Whether the pen is set in a drawer, on the refrigerator, by the phone, or at the business office - it will be seen again - and so will your message.

3. People Let Friends Use Their Pens

Because people often necessitate to utilize a pen, sometimes he or she will necessitate to inquire another individual for one - for just a minute. Of course, it makes not even take a minute to read the information on the promotional pen, still, though - others have got seen it and now cognize about your business.

4. People Use Pens Regularly

Some promotional points are only seasonal, used briefly, and then often stored or thrown away. A promotional pen, however, will acquire used and maintain your trade name name in presence of the individual with your pen.

It makes not take long to acquire put up with your order of promotional pens. Better yet, it makes to take long to acquire them to you, so you can begin getting a permanent word out about your company. Your pens can begin working for you as soon as you acquire them.

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Friday, November 16, 2007

The Best Places to Hand Out Promotional Umbrellas

You are one hundred percentage certain that you desire to seek out promoting your concern with promotional umbrellas. The lone inquiry you are left wondering is where you should be handing them out! Never fear, because there are a nimiety of topographic points that you can link with possible clients and clients alike to acquire your unfolding message out to them.

Now, there is one topographic point where a promotional umbrella will stand out over any other type of promo - out-of-doors events. Whether it's a parade, a fair, or another local event, if it's outside opportunities are people will gladly take, and keep, an umbrella. You will desire to aim mainly out-of-doors events simply because people are more than aware of how utile an umbrella is outside. You will acquire absolutely swamped if the weather condition haps to be bad, so while you won't desire a downpour, a spot of an cloudiness sky for the event can work greatly to your advantage.

Since you have got got already gone through the procedure of creating your promotional umbrella, you cognize that you have a colour or colours that directly associates to your concern in some way, either by association or from your logotype itself. Just see how great having your promo umbrella bobbing around the out-of-doors events will be. You will be able to see your branding and logotype everywhere, and since people almost never acquire quit of their umbrellas, you'll have got a long clip advertisement solution for a minimum cost.

The beach is another great topographic point to manus out umbrellas. Many people, especially tourists, underestimation how rough the sun can be, so you can allow them cognize that you care about their wellness by handing out umbrellas. The possibilities are eternal as to how far your promotional umbrellas could stop up - you might even happen some foreign tourers that volition take them to other countries!

Umbrellas are versatile enough that you don't have got to only manus them out at out-of-door events. However, because of their size, you will necessitate to do certain that the topographic points you manus them out in are intelligent. Look within your ain company first, and acquire all of your employees outfitted if you can. If you can't, just have got a group umbrella bin that lets everyone to borrow the umbrellas on bad days. Also, if you have got a anteroom or other presence line contact with your client directly within your building, seek to put out umbrellas when the weather condition acquires bad.

You can pass them out at trade shows, conventions, and occupation fairs, however this is a small spot tricker. Most concerns manus out littler items, so something as cumbrous as a promotional umbrella might happen itself overlooked. You can either have got respective promotional points ready to go, and just trade in umbrellas if it's bad out, or you can do certain to include a convenient carrying method for the umbrellas itself. It's worth it to travel for the other attempt to acquire your umbrellas out in the human race - just believe of the long term advertising.

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Monday, July 16, 2007

Targeting Your Prospects

Is everybody out there a possible prospect for your merchandises or services? Probably not, unless you're a major retail concatenation or grocery shop store. How, then, make you travel about targeting the prospects you wish to reach? How make we happen the people who have got got an involvement in the things you have to sell?

In a former article, we talked about your current listing of clients and how they are the best beginning of concern and referrals. Sometimes, though, we necessitate to attain out and happen new business, and we necessitate to cognize where those clients are going to come up from. We necessitate a targeted manner of determination those new customers, so we don't blow a clump of money and attempt going off in the incorrect direction.

So how do we make a targeted listing of possible new customers? Again, this is an first-class clip to pull upon your listing of current customers. Look at that listing and pull some decisions as to the constitution of that list. Are your current clients mostly male or female? What is their income? Are they married or single? What vicinities make they dwell in? Bash they have got jobs/kids/dogs/credit cards/luxury autos/boats/etc.? How many different traits can you place that are similar in your client base? How many things can you place about your current clients that are alike?

After you happen the similarities, then believe about things that would get rid of prospects from your list. Bash you sell place improvement services? Then tenants are not your prospect. No kids? Then don't direct them your booklet for after-school care. Income less than $30,000? They're probably not interested in purchasing a BMW.

By identifying similar traits in your current customers, and eliminating undesirable traits in prospects, you should be able to set together a very targeted listing of prospects that you can market to.

On a related to note, let's speak about the gross sales procedure for a moment. There are 5 distinct stairway in the gross sales process: awareness, research, evaluation, decision, purchase. Your selling should aim the topographic point where your prospects are in the gross sales process. New prospects for your business, as described in the procedure above, will most likely be in the "awareness" stage, so you're not actually trying to "sell" them at this stage. All you desire them to make is to raise their custody and state you that they desire to be marketed to, and then you can take them through the remainder of the gross sales process.

By the way, it takes an norm of seven contacts to turn a prospect into a customer. Once you have got your targeted list, contact them often, and you'll convert a batch of them into loyal customers!

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Friday, July 06, 2007

Free Woman

I've written a batch of gross gross sales messages, flyers, sales letters, fourth estate ads, AdWords, Facsimile Broadcasts and what those who don't like it name spam, (the term I used was targeted commercial email). Always searching for an edge, I tried all the thoughts I could happen and believe of. A good 1 was 'lumpy package'. That's where you get off a gross gross sales missive in an envelope, but you set something else in which isn't flat, so that you can experience the physical object through the envelope.

A common point for this is a ballpoint pen pen and the sales transcript then have a line like, 'So you can fill up in our application form, we've included a free pen'. A touching feeble in my low . . .particularly when the pens they utilize for that are the cheapest most useless 1s they can source. Here is what we used instead and it worked far better than that. Since my concern was based in Scotland, we enclosed an individually wrapped, piece of Scots shortbread. The gross sales message said, 'Take a break, do a cup of java and bask the shortbread cookie whilst you read how our concern can assist yours'.

This got us many thank-you short letters from happy recipients, plus tons of orders and goodwill. Easy to accommodate that thought for many other applications. Here's another 1 that I thought was superb at the time. Since most of my clients are applied scientists or techies, and generally speaking they have got a robust sense of humour, I decided to offer a 'free woman' with every trial order of the 'Selling for Engineers' books that I compose and sell. So I wrote a circular with this alluring offering in the postscript line. But it didn't pull, we had about 3 responses, from a couple of hundred sends. That was about a 5th of what we normally get. Nevertheless I kept my word and with every transcript of my book, out went a 'free woman'. I deoxythymidine monophosphate was such as a shame that it didn't convey in business, I'd still be doing it today if it did.

Just conceive of what a delicious surprise my applied scientist clients had when they opened the box and establish along with the Selling for Engineers manual, a transcript of this month's Woman Magazine. There's probably a moral in this somewhere, electronic mail me if you happen it. Joule Cheers,

Robert

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Sunday, June 03, 2007

Are You Embarrasssed To Admit You Need A Copywriter?

It's silly, but some people are embarrassed to admit that they don't write winning copy.

In fact, my best friend is one of them. Every time she calls me for help with a letter or her web page copy, she apologizes for needing help. She, like many others, seems to think that since she's an intelligent person, she should be able to write great copy.

Why? I'm not embarrassed to admit I need her help figuring out debits and credits. I'm also not embarrassed to hire a mechanic for my car or a professional to cut my hair. I didn't study those things and have no talent for them. So what?

Unfortunately, too many people who think they "should" be able to write go ahead and do it. They write their own sales letters and ad copy - with results that are often detrimental to their success. A poorly written letter can be worse than no letter at all.

Business owners often have a second problem: time.

In addition to thinking they should be able to write, some people suffer from thinking that they should be able to write a good letter on the first draft, or turn out a winning ad in 15 minutes -- and they should be able to do it in between other tasks that have their minds spinning seven different directions.

When they're running a small business that might be all the time they have to devote to the task, but it just doesn't work that way.

By the way, time is also one reason why ads produced by a newspaper sales staff or a yellow page ad salesman are often dismal. Even if they've studied copywriting and know what it takes, they don't have time to use that skill. They need to get busy making the next sale.

The truth is good copywriting takes time, study, and plenty of thought. And after that it takes proofreading. Depending upon the subject matter, one simple sales letter could take all day to write. One classified ad could take several hours.

It's a fact that sometimes the shortest copy can take the most time, because each word is so important. Copywriters spend hours considering words and their impact and trying to choose exactly the right ones to evoke the desired emotions in their readers.

Quit feeling guilty because you're not a professional copywriter. Instead, keep on doing your own job exceptionally well - and be thankful that you don't have to do everyone else's job in addition to your own. Find a good copywriter who understands your business and your goals, turn the job over to him or her, and then get ready for increased sales.

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Friday, May 25, 2007

Encouraging Repeat Business- More Smart Marketing Strategies for Restaurant Owners

Encouraging Repeat Business through Loyal Rewards: More Smart Marketing Strategies for Local Restaurant Owners

There are few things restaurateurs find more satisfying than watching their tables fill up with familiar faces. Repeat customers, the kind that keep coming back for birthdays, anniversaries, or just to grab a quick bite on a Friday night, are crucial for the success of any restaurant. According to global management experts Bain & Co., repeat customers spend 67% more than do new customers. Thus, it is not only personally satisfying to see familiar faces return to your restaurant, but financially rewarding as well.

But how do you turn a new customer into a repeat one? While ensuring that your customers receive the highest level of service and the best food possible are crucial elements to encouraging repeat business, there are strategies that can help you to proactively build relationships with customers and increase the likelihood that new customers will become regular ones.

Previously, I discussed how smart marketing campaigns that target new movers can help restaurateurs to expand their customer base by reaching out to new residents. While inviting a new resident into your business is always a step forward, getting them to return should be your ultimate goal. Here's how you can do just that:

1. Restaurant owners should encourage their employees to approach each interaction with a new customer as a job interview. Hosts and servers should be friendly, well-dressed, and helpful. Explain to your employees that this type of behavior not only increases the chance that the customer will leave a good tip, but also that the individual will return to tip again in the future. Each time a new customer enters your establishment you are auditioning for their business in the future—and the effects of a negative first impression are very hard to break.

2. After the customer has finished his meal and is waiting for the check, ask that he provide an email address for future correspondence. Explain that your restaurant occasionally offers specials and free meals to its most valued customers, and that you would like to include his email on the restaurant's list. Most likely he and other customers will provide their email addresses, allowing you to create a database of information about your customers.

3. Use this database to distribute special offers to past customers and drive business to your front door on slower days. For example, if your restaurant is booming on the weekends but typically sees little business Tuesday nights, send out an email on Tuesday morning to your customers inviting them to redeem a gift certificate for a free appetizer or entrée. Explain that the offer is only valid for that Tuesday evening, and encourage your customers to stop by and redeem the gift. Suddenly, your restaurant will begin to fill up with customers who might have previously had dinner at home on a Tuesday night. With a few simple emails, you have turned a slow night into a busy one by reaching out to your customers and giving them a reason to visit you again.

The goal of the above strategy, which I call a Loyal Rewards program, is to create "top of mind awareness"—to keep your business clearly positioned in the forefront of your customers' minds. While you, as a restaurant owner, may forlornly pine after your customers during slow business nights, your customers will likely not think of you or your business unless prompted by an email, advertisement, or special occasion. In fact, they may always think of your restaurant as their "Friday night" bistro, for example, unless you give them a reason—a Loyal Reward—to visit you Tuesday night as well as on Friday. Thus, you should make it your goal as a successful entrepreneur to casually remind them of the great time they had the last time they visited your establishment, and invite them to repeat the experience with a special offer. By doing so, you are encouraging repeat business by reaching out to customers who you know already enjoy your services.

The bottom line is this: Loyal Rewards programs work both ways. Your customers are rewarded by showing their loyalty to you, and your business reaps the benefits of staying loyal to its past customers. It's a win-win situation!

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Wednesday, April 04, 2007

Add Some Piazza To Your Internal Marketing Plan

Good chemistry in an office can make all the difference in the world. Whether it's employees forming friendships that go beyond the monthly happy hour or blurring the dividing lines between upper management and employee base, a happy and cooperative office can change the way you do business in several positive ways, especially in times of transition and change. Take for example when you want to launch a new product or update your current logo and tagline. If you start your launch with a strong internal marketing campaign you can get your employees excited and prepared so that the overall transition can succeed. And what better way to pump up your internal marketing campaign than through promotional products.

Many companies, before launching their marketing and advertising plans, look to
bolster support from the inside with their own employees and clientele first. This serves three important purposes. First, internal marketing teaches your employees about your change or new product before the company releases it to the public. It allows for familiarization of the transition so that your employees know all the details and can really sell it. Second, it encourages more unity and cooperation in the office. If you can get the employees excited first, they will get all current and potential clients excited and ready to buy. Lastly, an internal marketing campaign can generate an overwhelmingly positive perception of the company as a whole. To execute a successful internal marketing plan, add promotional products designed especially for your employees. These products can achieve all three functions and also spread your company to more than just the employees.

The promotional products industry places a high importance on promotional gifts, designed to not only thank employees but also prepare them for an upcoming event or change in the company. These products support the company's event or change and serve as a constant reminder. If the product will promote an upcoming event, it can serve as the invite and save-the-date item. It will also raise awareness and inquiry about the event. A well-chosen promotional product for an employee and event mirrors the theme and motif of the event. For example, if you're putting together a wine tasting charity event that requires a high attendance of your employees, give them a wine glass with the name, date and time of the event engraved on the glass.

Other than events and transitional periods, promotional products provided during an internal marketing campaign can raise overall company morale. In a slow time during the year, think about giving your employees a product like boxes of chocolate or bath kits to remind them of your appreciation and encourage them to rejuvenate themselves.

Various products can work to enhance your ideal internal marketing plan. Want to give your employees something useful in the office? Think about giving them well-labeled desk calendars or desk clocks. Want to encourage them to relax and focus? Given your employees aromatherapy candles and beauty kits to emphasize a stress free environment. Planning on introducing a new program or product? Generate excitement with awareness bracelets, flags and even T-shirts.

No matter what you plan on doing to your company in the next couple of years, whether you want to add a whole new tagline and logo or throwing a corporate event, make sure to include promotional products as a part of your internal marketing plan.

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Friday, March 16, 2007

The Secret of Determining if Your Advertising is Profitable

As a marketing consultant and owner of a marketing firm, a big mistake I see businesses make is they do not take into consideration the value of repeat sales when they review if their advertising is profitable.

When determining if your advertising is profitable, you need to look at advertising as a long-term investment, just like buying stocks, real estate, or mutual funds. When evaluating your advertising you need to take into consideration repeat sales from each new customer your advertising produces. Nearly all businesses earn the majority of their sales and profits on repeat sales, NOT first time sales. Understanding this concept is one of the secrets to building a successful business.

For example, let's say you run a small quarter page ad in your local shopper coupon magazine. This small ad costs you $300. From that single ad you attract three new customers who each buy $50 worth of your merchandise. From that information you would think that you had a loss of $100 on that ad because you paid $300 for it but you only generated $150 in sales. But let's look at the long-term effect of those three new customers.

Let's say that each of those three new customers purchases an additional $250 of merchandise from you over the next 11-months. When you take that into consideration, your $300 ad has now generated $900 in sales. And, what if each of those three customers purchases an additional $300 of merchandise from you the following year? Now, your original $300 ad has generated $1,800 in sales over a 24-month period. To put that into perspective, if you bought $300 worth of mutual funds and in 2-years your $300 investment was worth $1,800, you would be jumping for joy! That is why you need to view the profitability of your advertising on a long-term scale, not on a short-term 1-2 month scale. Advertising is an investment to generate long-term customers and repeat sales. Your focus as a business owner must always be on generating faithful long-term customers, NOT one-time sales.

Let's broaden the picture even more. Let's say one of your three new customers loved your merchandise so much that she told two of her friends about you, and her two friends each becomes a long-term customer of your business. And, what if those two friends each buys a few hundred dollars worth of merchandise from you over the next couple of years? Do you now see the tremendous long-term value of that $300 ad you placed?

Now that you have a better understanding of advertising as an investment, it is vitally important that you track the source of every new customer (i.e., did they find you in the yellow pages, direct mail, radio, Internet, etc.). Whenever you talk to a new customer you must ask the customer, "How did you hear about us?" Then, you need to track the source of that customer in a spreadsheet or a CRM system and track how many sales that customer makes over time. This is the only way you can truly determine if an advertising strategy is working. Yes, this takes time but it is worth it. And, a good CRM software application can make this tracking very easy.

In summary, before you throw in the towel on your advertising strategies because they are not immediately generating a profit, you must first understand that value of a new customer over time. Stop looking at advertising as a short term expense and start viewing advertising as what it really is, a long-term investment to the success of your business.

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